By phone, email, mail or in person.
Once you have completed an application, we will assess your personal and financial information. If your application is unsuccessful we will explain why and how we can help you in the future.
We help you understand your loan contract. Once you have signed your loan contract we’ll pay the loan funds directly to the University or college.
You will receive a ‘Welcome Pack’, which includes reminders and helpful information to guide you on your way to successful loan repayment.
We will keep in touch with statements and relevant information.